Insights for people who
handle sensitive work
Product updates, security guides, and practical advice for case managers, investigators, and compliance teams.
Research Ethics Approvals: Keeping the Paper Trail Straight
Ethics approval is not a single letter. It is an application, conditions, amendments and reports over the life of a study. How to keep that trail complete and easy to show.
Research Ethics Approvals: Keeping the Paper Trail Straight
Ethics approval is not a single letter. It is an application, conditions, amendments and reports over the life of a study. How to keep that trail complete and easy to show.
Archiving Interview Recordings and Oral Histories
Recordings are fragile in ways paper is not. How to store interview audio and video so it can be found, understood and lawfully used decades from now.
Secure Destruction: Proving You Deleted What You Said You Would
Deleting records on schedule is half the job. The other half is being able to prove it: what was destroyed, when, how, under which rule and by whom.
What to Do After a Data Breach: The First 72 Hours
A practical hour-by-hour guide for small organisations: contain the breach, preserve evidence, work out who is affected and meet any notification duties.
Open-Source Research Notes: How Investigators Should Capture What They Find Online
Online material changes or disappears overnight. How to capture open-source findings so they still stand up months later: what to save, what to note, and how to keep it together.
Performance Improvement Plans: Keeping Records That Are Fair
A performance improvement plan is only fair if the records show clear targets, real support and honest reviews. What to write down at each stage, and what to avoid.
Rent Arrears: How to Document and Chase Without Losing Your Case
When rent goes unpaid, the landlord with the clearest records is in the strongest position. A practical approach to arrears: the ledger, the contact log, the letters and the tone.
Short Lets and Holiday Rentals: The Records That Matter
High turnover means small gaps multiply fast. The records a short-let or holiday-rental host should keep per property, per stay and per year.
Background Checks: Keeping the Records Lawful and Lean
Background checks generate some of the most sensitive records you will ever hold. How to collect only what the purpose needs, restrict it, and delete it on time.