Herarx is in early access — free tier, always. Paid plans coming for power users. See pricing →

Get in touch

We respond to every message.

Questions, feedback, or want to know if Herarx fits your workflow — send us a message and we'll get back to you personally.

Send us a message

We read every message and respond personally — usually within one business day.

Response time

We aim to respond within one business day. For urgent security issues, mention it clearly in your message and we'll prioritise.

You'll hear from a real person

No support ticket queues, no bots. Your message goes to the team who built Herarx and we respond personally.

Want a walkthrough?

Select "Request a walkthrough" as the topic and tell us what you're working on. We'll set up a session to show you around and answer questions live.

Just want to try it?

No need to contact us first. Create a free account and explore the platform yourself — no credit card, no setup friction.

Quick answers

Before you write, check these

Is Herarx really free?

Yes — and there will always be a free tier. No credit card, no trial expiry, no hidden limits. Paid plans are coming later for teams that need more. See our pricing page for the full picture.

Can I request a demo or walkthrough?

Absolutely. Select "Request a walkthrough" in the form above, tell us what you're trying to accomplish, and we'll set up a session to walk you through the platform personally.

I found a security issue — how do I report it?

Please use this contact form and select "Security question" as the topic. Describe the issue clearly but please don't include proof-of-concept exploit code in the first message. We take security reports seriously and will respond quickly.

Can I suggest a feature?

Yes, and we genuinely want to hear it. Select "Feature feedback" in the form and describe what you're trying to do and why existing tools fall short. We build based on real user needs, not guesses.