Features — Herarx Secure Case Management

Every tool you need. Nothing you don't.

A focused platform for people who handle sensitive, structured work. No feature bloat — everything below is included on the free tier.

Built around how you actually work

Case management

Create structured case records with titles, descriptions, status, priority, and tags. Assign team members with specific roles and keep everything in one controlled workspace.

Status tracking Tags & categories Team assignment Case templates

File management

Upload, annotate, and organise documents within each case. Per-file access controls let you decide who can see what. Every file access is logged with who and when.

File upload Per-file permissions Access logging Annotations

Contact management

Store structured contact information and link contacts to one or more cases. Keep relationships visible across all your matters so nothing falls through the cracks.

Linked to cases Structured fields Cross-case visibility

Internal messaging

Secure messaging between team members — completely separate from email, logged as part of the case record, and kept inside your workspace where it belongs.

Case-linked messages Full message log Team only

Notifications & reminders

Stay on top of case activity with notifications for new actions, file uploads, and team updates. Set reminders for important deadlines so nothing slips.

Activity alerts Custom reminders Notification preferences

Full-text search

Find cases, files, contacts, and activity across your entire workspace instantly. Powerful search that respects your access permissions.

Full-text Cross-entity Permission-aware

Security controls you can actually see

Every security feature is visible, configurable, and documented — not hidden in a settings menu you'll never find.

Two-factor authentication

TOTP-based 2FA compatible with Google Authenticator and Authy. Full hardware security key support via WebAuthn/FIDO2. Both methods available on every account.

TOTP WebAuthn / FIDO2 Hardware keys

Full audit trail

Every login attempt, file access, case action, role change, and permission update is logged with a timestamp, user identity, and context. Immutable, reviewable, always on.

Immutable log Timestamped Action context

Role-based access (RBAC)

Granular permissions at the case level. Assign specific roles to team members — read-only, editor, manager — with inheritance and override support per case.

Per-case roles Granular permissions Role inheritance

Session & form protection

CSRF protection on all forms. Automatic session timeout on inactivity. bcrypt password hashing. TLS-encrypted connections. Files encrypted at rest.

CSRF protection bcrypt hashing TLS encrypted Encryption at rest

Controlled sharing, inside and out

Share with your team or with clients — with complete control over who sees what.

Secure file sharing

Generate per-file share links with optional expiry, password protection, and view-only access. Every link access is logged. Share specific files without exposing the full case.

Per-file links Expiry control Access logging

Client portal

Share a read-only case view with clients or external reviewers. They see exactly what you choose to show them — nothing more, nothing less.

Read-only view Controlled scope No account needed

Team collaboration

Invite team members to cases with specific roles. Comments, tasks, and file activity all tracked per person. Works for teams from 2 to 50+.

Role-based invites Per-person audit Threaded comments

See it in action. The live demo loads a real PI workspace — cases, contacts, tasks, audit trail — no sign-up needed.

Try live demo

Built for teams, not just individuals

Organisation workspaces

Create a shared workspace for your team. Shared cases, files, and contacts all in one place, with centralised admin controls.

Shared workspace Admin controls Member management

Workspace messaging

Internal team channels for organisation-wide communication — separate from case-specific messaging, but just as secure and logged.

Team channels Org-wide Fully logged

Analytics & reporting

Cases opened vs closed over time, status and importance breakdowns, and a geographic map view for field work. No setup required.

Trend charts Status breakdown Location map