Guides and films for people who handle sensitive work.

Product updates, security guides and practical advice for lawyers, property managers, investigators and HR teams.

Films

Four short films, each under a minute.

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How to Track Deadlines Across Many Cases Without Missing One

How to Track Deadlines Across Many Cases Without Missing One

One case is easy. Forty is where deadlines get missed. The structure that makes every date visible in one place, ranked by what is due next, with someone responsible for each.
How to Write a Data Retention Policy for a Small Business (With a Template)

How to Write a Data Retention Policy for a Small Business (With a Template)

A retention policy is a table, a trigger and a habit. Here is a one-page version you can adopt this week, and how to make the software enforce it.
Roles, Not Plans: Designing Permissions for a Small Team

Roles, Not Plans: Designing Permissions for a Small Team

In an organisation workspace, features are switched on by role — not by who is paying. Here is how to design roles that match how a team actually works.
Private Investigator Case Management Software: What to Look For

Private Investigator Case Management Software: What to Look For

Most "PI software" is a CRM with a new coat of paint. Here are the eight capabilities that actually matter for investigative work, and the questions to ask any vendor.
E-Signatures Explained: What Makes a Signed PDF Legally Sound

E-Signatures Explained: What Makes a Signed PDF Legally Sound

A picture of a signature pasted onto a PDF is not an electronic signature. Here is what actually has to be true for a signed document to stand.
Is an Electronic Signature Legally Binding? What the Law Says Around the World

Is an Electronic Signature Legally Binding? What the Law Says Around the World

Yes, almost everywhere, for almost everything — with a short list of exceptions and a longer list of things that have to be true. Here is the practical picture.
How to Share Files With Clients in a Privacy-Compliant Way (GDPR and Beyond)

How to Share Files With Clients in a Privacy-Compliant Way (GDPR and Beyond)

Email attachments are the leading cause of reportable data breaches in small firms. What privacy law actually expects, and the sharing methods that satisfy it.
Automations That Actually Save Time: Five If-Then Rules Worth Setting Up

Automations That Actually Save Time: Five If-Then Rules Worth Setting Up

Most automation is theatre. These five rules are the ones our customers keep after the novelty wears off.
Deposits, Deadlines and Disputes: Keeping Tenancy Records That Hold Up

Deposits, Deadlines and Disputes: Keeping Tenancy Records That Hold Up

When a deposit dispute goes to adjudication, the side with the better records usually wins. Here is what "better" means in practice.

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