Guides and films for people who handle sensitive work.
Product updates, security guides and practical advice for lawyers, property managers, investigators and HR teams.
Films
Four short films, each under a minute.
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Co-Owned Property: Keeping Records Everyone Trusts
When a property has two or more owners, disagreements usually start with the records. How to keep income, costs, decisions and documents so every co-owner can see and trust them.
Rent Arrears: How to Document and Chase Without Losing Your Case
When rent goes unpaid, the landlord with the clearest records is in the strongest position. A practical approach to arrears: the ledger, the contact log, the letters and the tone.
Short Lets and Holiday Rentals: The Records That Matter
High turnover means small gaps multiply fast. The records a short-let or holiday-rental host should keep per property, per stay and per year.
Service Charge Records for Block and Building Managers
Service charge disputes are won or lost on records: the budget, the apportionment, the invoices and the consultation trail. What to keep, per building and per year.
Inventory and Schedule of Condition: A Photo Guide
Photos only settle a deposit dispute if they show what they claim to show. How to photograph a property at the start of a tenancy so the pictures still work at the end.
The Tenant Move-In Pack: A Checklist
What to give a new tenant before and on move-in day, and how to record that they received it, so the first day of the tenancy is also the first good record of it.
Safety Certificates and Compliance Records for Rental Properties
Safety checks are only as good as the proof you can produce. How to track certificates, renewal dates and the evidence that tenants received them, whatever your local rules.
Self-Managing or Using a Letting Agent: Who Keeps the Records?
Handing a property to an agent does not hand over responsibility for the records. Who should hold what, what to ask your agent for, and what to keep yourself.
End-of-Tenancy Checklist for Landlords
From notice to deposit return, the steps and records that make the end of a tenancy smooth, and the evidence you will need if the deposit is disputed.Open your first case today
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